Our Story • Since 2018

Scratchgames — Built for the People of Bangladesh A Platform Built for Them

We are more than just a betting site. Scratchgames was born from a simple idea — that people in Bangladesh should be able to enjoy online gaming in their own language, with familiar payment methods, and with complete confidence.

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Registered Users
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District Presence
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Game Collection
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Years of Experience

Our Goals & Vision

Where Scratchgames Is Headed and Why

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Our Mission

To bring safe, transparent, and entertaining online gaming to every corner of Bangladesh — breaking down three barriers: language, payment complexity, and lack of trust.

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Our Vision

To become South Asia's most trusted and user-friendly betting platform — where technology, entertainment, and responsibility go hand in hand, and every user feels valued.

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Our Commitment

Being honest with every person who comes to Scratchgames is our first responsibility. Payouts, bonuses, and game outcomes are all presented transparently. No hidden terms.

What Makes Scratchgames Different?

Six Reasons We Stand Apart from the Competition

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Bangladeshi Payment Methods

Instant deposits and withdrawals via bKash, Nagad, and Rocket. No extra fees, no hassle.

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Full Bangla Support

Our customer service team speaks Bengali and is available 24/7, every day of the week. No need to write in English.

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Cricket-Focused Markets

The most markets on Bangladesh's favourite sport. From BPL to the World Cup, ball-by-ball to match winner — all in one place.

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Bank-Grade Security

256-bit SSL encryption, segregated wallet funds, and RNG-certified games — your money and data are always protected to the highest standard.

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Ongoing Bonus Program

Welcome bonuses, daily cashback, referral rewards, VIP loyalty — stay active on Scratchgames and the rewards never stop.

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Mobile-First Design

90% of Bangladeshi users play on mobile. That's why the entire Scratchgames experience is built with mobile first in mind.

Our Story — How Scratchgames Began

Scratchgames was founded in 2018 by a small team — every one of them Bangladeshi, and every one of them facing the same problem: betting online meant reading everything in English, making payments required a credit card, and if something went wrong, there was no one to speak to in Bengali.

Scratchgames was built specifically to solve these three problems. From day one, the goal was clear — a platform designed by Bangladeshis, for Bangladeshis.

Year One: A Time of Learning

Scratchgames started out with just a few thousand users. Back then, every piece of user feedback was listened to carefully — payment friction, confusing game interfaces, support wait times. The platform grew by fixing these small things, one by one.

BKash Integration: A Game-Changing Moment

When bKash payments went fully live in 2019, Scratchgames' user base tripled almost overnight. People quickly realized they could deposit straight from their phone — no bank account or credit card required. From Dhaka to Dinajpur, Sylhet to Cox's Bazar, the platform became accessible to everyone, everywhere.

Responsible Gaming: A Non-Negotiable Commitment

Scratchgames has always believed that entertainment and addiction are not the same thing. That's why the platform offers deposit limits, self-exclusion, and reality check features. We want every player to enjoy themselves responsibly — that's what healthy gaming means to us.

Today's Scratchgames

Today, Scratchgames ranks among Bangladesh's highest-rated online gaming platforms. With over 500,000 registered users, partnerships with more than 38 international game providers, and active players in all 64 districts — these aren't just numbers. They are proof of the trust people place in us.

We Believe: "A satisfied user is our greatest marketing. Scratchgames has grown through word of mouth, not advertising."

📅 Our Journey

From Humble Beginnings to Bangladesh's Leading Platform

2018
The Birth of Scratchgames

Scratchgames was founded in Dhaka by a small team. The first version offered only cricket and football betting.

2019
bKash & Nagad Integration

User numbers tripled after mobile payments launched. Growth began spreading well beyond Dhaka.

2020
Live Casino Launch

Live Casino section launched in partnership with Evolution Gaming, featuring Andar Bahar with Bangladeshi dealers.

2021
Mobile App Launch

Dedicated apps for Android and iOS. 50,000 downloads in the first month alone.

2023
300,000 Users Milestone

VIP program launched and agreements signed with 38+ game providers. The slots collection grows to 200+ games.

2026
500,000+ Member Family

Active users across all 64 districts of Bangladesh. Scratchgames is now the country's top-rated online gaming platform.

Our Core Values

The principles that guide every decision we make

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Trust

We keep every promise and pay out every win.

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Transparency

Terms explained in plain language — nothing hidden.

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Security

Your data and funds protected to the highest standard.

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Responsibility

We promote healthy, responsible gaming.

Innovation

We continuously improve our technology and experience.

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Community

Our users' success is our success.

Our Leadership Team

The Experienced Minds Behind Scratchgames

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Arif Hossain
Founder & CEO

12 years of experience in fintech and the gaming industry. One of the early pioneers of Bangladesh's digital payment ecosystem.

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Tasnim Khan
CTO

Specialist in cybersecurity and mobile engineering. Architect of Scratchgames' entire technical infrastructure.

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Rashed Karim
Head of Product

Ten years of experience in gaming product design. The driving force behind improving the experience for Bangladeshi users.

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Shamima Begum
Head of Customer Success

Leads a Bangladeshi support team of 50. Ensuring user satisfaction is his primary mission.

❓ FAQ

Straight answers to the questions you ask most

Scratchgames tournaments and leaderboard events typically run for a set period — usually 7 to 30 days. Any registered user can participate; no separate sign-up is needed. Rankings are determined by net profit, total bet amount, or game-specific points, depending on the event — the rules for each are listed on the event page. Prizes are distributed within 24 to 48 hours of the event closing. In the event of a tie, the user who reached that score first is ranked higher. Any violation of event terms (such as using multiple accounts) will result in disqualification from the rankings.

Scratchgames offers two options — temporary pause and permanent closure. For a temporary pause, go to Account Settings, select "Self-Exclusion," and pause your account for 7, 30, or 90 days. During this period you won't be able to log in, but your balance remains safe. To permanently close your account, email support@scratchgames.bet or reach out via live chat. Before submitting your request, make sure your wallet balance is zero or has been fully withdrawn — recovering a remaining balance after account closure can be complicated. The support team processes all requests within 24 hours.
🎮 A Family of 500,000+

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