At Scratchgames, we want you to enjoy gaming as entertainment — not as a source of stress or anxiety. On this page you will find all the tools for safe gaming, practical advice, and ways to get help when you need it.
The Scratchgames Commitment: We believe responsible gaming is more than a policy — it is our commitment. Your physical, mental, and financial well-being matters to us more than any business interest.
Online gaming and betting are not problems in themselves — millions of people enjoy them every day, just like watching cricket or going to the cinema. Problems arise only when play goes out of control. At Scratchgames, we provide multiple tools and features to support responsible gaming so you can always stay in control.
Online gaming is growing rapidly in Bangladesh. Thanks to easy mobile access and convenient payments through bKash and Nagad, thousands of new players join every day. In this context, Scratchgames considers teaching responsible gaming and providing the right safeguards to be among our most important responsibilities.
Remember — Scratchgames is an entertainment platform, not a source of income. Winning is never guaranteed. Never bet money you cannot afford to lose. Keep this simple principle in mind and Scratchgames will always be fun, never stressful.
If you find yourself prioritizing gaming over time with family, friends, or loved ones, chasing losses by placing more bets after a loss, or continuing to play despite financial hardship — these are warning signs. Stop now and talk to us.
Answer the questions below honestly — your responses are completely private and for your eyes only.
Drag the slider to find out what percentage of your monthly income is a safe amount to allocate to gaming.
Of monthly income ৳20,000within ৳1,000 is a reasonable amount to allocate to gaming. So far, ৳0 spent. You're within a safe limit ✅
Special features we have built to help you stay in control
Set your own daily, weekly, or monthly deposit cap. Once you hit the limit, the system will automatically block further deposits.
Set a maximum time limit for each gaming session. When the time is up, a reminder will appear on screen and you will be logged out automatically if needed.
Take a break from the platform for a set period. Options range from 7 days all the way to a permanent closure.
A popup will appear on your screen at set intervals — reminding you how long you've been playing and how much you've won or lost.
Once you reach a set loss amount, betting will stop automatically — cutting off the urge to chase your losses.
If you feel gaming is becoming a problem — don't wait, talk to us. Our dedicated team will assist you with full confidentiality.
Our commitment goes beyond words — we back it with action
No one under 18 can open an account on Scratchgames. Age verification is mandatory as part of the KYC process.
Our support team members are specially trained in responsible gaming. Let them know if you are struggling and they will point you in the right direction.
No Scratchgames advertisement targets young people or minors. We follow a responsible marketing policy.
The system automatically detects unusual gaming patterns and sends you an alert.
Responsible gaming tips and safety information are regularly displayed across the platform.
Limit reductions take effect immediately. Increases are subject to a 7-day cooling-off period.
Scratchgames' research and data analysis show that players who use our responsible gaming tools enjoy the platform significantly more and encounter far fewer problems.
Users who set deposit limits report an average of 68% less financial stress. Users who set session limits stay active on the platform longer over time because they never experience burnout.
Keep in mind: Responsible gaming does not mean less fun — it means more fun for longer. Use your limits, play stress-free.
The most frequently asked questions about safe gaming
Open an account, set your limits, and play with peace of mind — Scratchgames is always here for you.